I, hamed alsemeri, declare that the dba thesis entitled the factors affecting job satisfaction. To ensure your anonymity, mail your completed survey in the postagepaid envelope provided. Job satisfaction is an attitude toward the job and involves affective, cognitive and behavioural components about various related aspects such as pay, promotion, work tasks, coworkers, supervisors, and others spector, 1996. The main incentives that increase job satisfaction are commitment and training at work. Problems and perspectives in management, volume 16, issue 3, 2018.
A satisfied, happy and hardworking employee is biggest asset of any. The ease of exploring job opportunities online and a new acceptance sometimes even an expectation that employees will change jobs more frequently than in the past means employers need to think about ways to motivate employees to. Job satisfaction therefore is a measurement of job and work expectations and not just an overall holistic attitudinal manifestation. This research sought to determine whether job satisfaction differs by work life, and whether there is a relationship between work life and job satisfaction. Job satisfaction is a pleasurable or positive emotional state, resulting from the appraisal of ones job experiences. It helps companies or organizations determine how their employees feel about the leadership, general work environment, training, and coworkers. Fixing problems related to hygiene factors may alleviate job dissatisfaction, but it wont necessarily improve anyones job satisfaction. An explorative study received 15 december, 2015 revised 6 january, 2016 accepted 11 january, 2016 published 20 january, 2016 abdulwahab s. The e ffec ts of internal marketing, job satisfaction and service attitude on job performance amo ng hightech firm.
Job satisfaction and customer satisfaction satisfied employees increase customer satisfaction and loyalty. Performance appraisals and job satisfaction patrick kampkotter university of cologne june 2014 abstract formal performance appraisals pa are one of the most important human resource management practices in companies. Correlation matrix for working environment and job satisfaction correlation job satisfaction top management. Work engagement, job satisfaction, and turnover intention the concept of work engagement emerged as a result of a research shift to the antipodes of burnout.
Execution and selfpower, person liberty, implication, attaching with team. Job satisfaction is a workers sense of achievement and sucess on the job. Employee job satisfaction survey questionnaire and template. Research specific to and regarding the relationship of emergency nursing certification to safe, effective, quality practice, and to both nurse and patient satisfaction, is essential. According to vroom 1964 the term job refers to workers. This year presents the greatest proportion of employees satisfied with their current job since shrm first administered the employee job satisfaction survey in. A scale on job satisfaction was developed, which could be used in a wide range of occupational groups. The relationship between job satisfaction and job performance among midwives working in healthcare centers of mashhad, iran zahra hadizadeh talasaz msc1, shahla nourani saadoldin msc2, mohammad taghi shakeri phd3 1 graduate, msc in midwifery, school of nursing and midwifery, mashhad university of medical sciences, mashhad, iran. Generation effect on the relationship between work engagement. The importance of employee satisfaction and work motivation is growing all the time in the companies. The effect of promotion opportunity in influencing job. Job satisfaction is one of the most researched variables in the area of workplace psychology, and has been associated with numerous psychosocial issues ranging from leadership to job design. Job satisfaction theories help to identify what factors are influencing job satisfaction and what can be done to get higher employee job satisfaction.
Pdf impact of job satisfaction on training motivation researchgate. Job satisfaction made by schermerhorn, job satisfaction is the extent to which individuals feel positive or negative about their work. Job satisfaction is also an emotional response to ones duties, as well as the physical and social conditions of the workplace. Deloitte employee engagement perspectives engaging the workforce despite this reality, research finds that. Influence of job satisfaction on employees performance a. As stipek notes, this approach is limited to the extent that rewards and punishments are not equally effective for. To increase satisfaction and motivate someone to perform better, you must address motivation factors.
Employee engagement and satisfaction survey fill in each circle completely using a dark blue or black pen, not a pencil. Effect of teamwork on employee performance in an organization is the main issue under investigation. If possible, try to focus on the parts of your job that you find most meaningful. Deloitte employee engagement perspectives engaging the workforce this retention aspect is particularly pertinent. The concept of job satisfaction is multifaceted hence a number of theories are advanced to explain what it means and how the theories could be applied to enhance employee performance. Some of the topics addressed in the survey include.
In concept, job satisfaction also shows the extent to which. Chapter2 an overview of employee job satisfaction introduction. Background in the complex, timepressured and dynamic environment of the emergency department, it is especially crucial. This article seeks to outline the key definitions relating to job satisfaction, the main theories associated with explaining job satisfaction, as well as the types.
Influence of job satisfaction on employees performance a general perspective kamala saranya research scholar, vels university, pallavaram, chennai, tamil nadu, india. Empirical study of employee job satisfaction muhammad rizwan 1, waqas mehmood khan corresponding author2, hafiz muhammad aqeel tariq 3, abdul ghaffar 4, malik zubair anjum5, ehsan ullah bajwa 6 1 lecturer, department of management sciences the islamia university of bahawalpur pakistan. Differences in job satisfaction level at this international company according to location 1. Pdf a project report on job satisfaction a case study. A job satisfaction survey is a very useful tool in measuring and maintaining a positive culture within the company or organization. This study shows that employee job satisfaction largely depend on job promotions, compensation system, involvement in. In the dissertation, a comparison is based on different leadership styles, workplace. It their supervisor, thedetermined by how well outcomes quality of. Greenberg and baron 2008, for instance, viewed job satisfaction as a feeling that can produce a positive or negative effect toward ones roles and responsibilities at work and added that it is. Impact of working environment on job satisfaction sciencedirect. Job satisfaction aspects rated as very important and very satisfied by employees importance satisfaction 72% respectful treatment of all employees at all levels 1 33%. Theories of job satisfaction explained with example. But its expression in the human mind is understandable. A study on the factors affecting job satisfaction amongst.
The main subject of this dissertation is employee satisfaction and its impact on company value. It is the sumtotal of inherent abilities, acquired knowledge and skills represented by the talents and aptitudes of the employed persons who comprise of executives, supervisors, and the rank and. It describes the neighboring circumstances in which employees are working together. Factor analysis was conducted on the items and a set of l0 items was defined on one factor.
The study spanned six 6 months that is, january to june, 2017. What relationship exists between work life balance and job satisfaction on employees. The concept of job satisfaction, viewed through different lenses by various scholars, is defined differently. However, correlation does not always imply causation and most of the studies cited by locke used simple univariate analysis. This research paper highlights some of these problems and presents a picture of level of job satisfaction among employees of pharmaceutical companies. Job satisfaction refers to an individuals complex attitude towards his job. It is generally perceived to be directly linked to productitivty as well as to personal wellbeing. Introduction dominos essentially provides jobs to a large no. Job satisfaction is one of the important factors, which affect not only the efficiency of the laborers but also such job behavior as absenteeism, accidents, etc. A project report on job satisfaction a case study with reference to bharath sanchar nigam limited a government of india enterprise warangal andhra pradesh submitted to college name in partial fulfillment for the award of the degree of master of business. Agency size categorizations are based on the agency employee population as of march 2018. The investigation of working circumstances and conditions and their influence on employee satisfaction and company value is the main theme. An analysis on the relationship between job satisfaction.
International journal of scientific research and innovative technology issn. Employee engagement and job satisfaction at company a. A brief version of the larger employee satisfaction survey, this questionnaire serves to obtain a brief snapshot of employee climate. Satisfied employees talk positively, help others and go beyond the call of duty. As in prior reports, results are presented showing agencies grouped by size. Nurses practice environment and satisfaction with schedule flexibility is related to intention to leave due to dissatisfaction. The relationship between job satisfaction and job performance. Job satisfaction ppt free download as powerpoint presentation. Do employees receive recognition for jobs well done. This implies that the employee is having satisfaction at job as the work meets the expectations of the individual. Job satisfaction happens when an employee feels he or she is having job stability, career growth and a comfortable work life balance. Job satisfaction job satisfaction is considered as a vast and profound area of research, many researchers showed that several articles and dissertations are published or written on job satisfaction. Job satisfaction is the satisfaction one feels while doing the job. Abstract this study takes a dynamic multilevel approach to examine how the relationship between an.
Aninitial item pool of 44 items thought to be aspecis of. Job satisfaction is closely linked to that individuals behaviour in the work place davis et al. In one of the seminal papers on job satisfaction, freeman 1978 was one of the first economists to analyse the connection between quits and job satisfaction. Greenberg and baron 2008, for instance, viewed job satisfaction as a feeling that can produce a positive or negative effect toward ones roles and responsibilities at work and added that it is important to understand the concept of job. Job satisfaction amongst employees at a public health institution in the western cape nezaam luddy minithesis submitted in partial fulfilment of the requirements for the degree of magister commercii in the department of industrial psychology, faculty of economic and management science, university of the western cape. It is a pleasurable emotional state resulting from the appraisal of ones job as achieving as facilitating the achievement of ones job value. November 2016 19 of employees decreases when work life conflict and stress increases. Abraham maslow1954 suggested that human needa from a fivelevel hierarchy ranging. There are many factors that can influence employee job satisfaction. Pdf job performance, job satisfaction and motivation.
And while about rated employee satisfaction loyaltyfair treatment as the most important value supporting a businesss longterm success,9 one in four millennials 26% surveyed believe they are very good at engaging millennials and. In addition to attitudes about a job as a whole, people can have attitudes about various aspects of their jobs, such as the kind of work,job satisfaction is an emotional pay, relationship withresponse to a job situation. These long work hours may be indicative of a strong commitment by clergy to their congregations and community. In this paper, we focus on the reaction of employees to these performance assessments. In addition, this study used professional experiences as control variables. The relationship between job satisfaction, job performance and. Many researches have been made to find out the effect the job satisfaction and motivation have in the productivity of the company. Employee engagement, job satisfaction, organizational performance. A study on the factors affecting job satisfaction amongst employees of a factory in seremban, malaysia lai chai hong1, nik intan norhan abd hamid and norliza mohd salleh abstract the purpose of this study was to identify the level of satisfaction of the nonadministrative employees toward their job in a company x, seremban. A recent survey on job satisfaction indicated that asian country like singapore ranks the second lowest globally in terms of career satisfaction. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. By using ahp method, the important factors for job satisfaction are determined. An overview of employee job satisfaction introduction human resource is considered to be the most valuable asset in any organisation.
This implies that the employee is having satisfaction at job as the work meets the expectations of the. This thesis is about the employee satisfaction in a supermarket in mikkeli, finland. Job satisfaction describes how content an individual is happy with his or her job. Training, job satisfaction and workplace performance in.
This study shows that employee job satisfaction largely depend on job. Job satisfaction can be an important indicator of how employees feel about their jobs and a predictor of work behavior such as organizational citizenship, absenteeism and turnover. The relationship between job satisfaction, job performance. Job satifaction and ocb job satisfaction is the major determinant of an employees ocb. The happier people are within their job, the more pleased they are said to be. Also, gonos, timkova and kosikova 2018 are investigating satisfaction with the work of workers in the republic of serbia.
This study revealed that there is a positive direct effect of job satisfaction. Empirical study of employee job satisfaction new dimensions in business and management research 31 page department of management sciences, the islamia university of bahawalpur, pakistan employees work in same prefaces. Motivating employees learning objectives 1 define motivation, and understand why it is important in the workplace. Job satisfaction is an attitude rather than a behavior. Making extra efforts to help clients or coworkers can make your work feel more meaningful and increase your job satisfaction. The relationship between job satisfaction, job performance and employee engagement. The federal employee viewpoint survey fevs allows government employees to share their opinions about what matters most to them. Abraham maslow1954 suggested that human needa from a fivelevel hierarchy ranging from physiological needs, safety, belongingess and love, esteem to selfactualization. Think about taking on a new project for a client, or mentoring a colleague. Generation effect on the relationship between work. African journ al of business managem e nt, 532, 1255112562. It is the sumtotal of inherent abilities, aptitudes of the employed persons who comprise executives, supervisors and the rank and file employees. The impact of pay and promotion on job satisfaction. Job satisfaction and job performance at the work place.